dokter88 Platform Privacy Notice

This page describes what we collect when you use dokter88 and how we keep that data protected. When you open an account on our platform, we request your email, phone number, and identity documents as part of our know-your-customer (KYC) verification. We collect payment details—the bank account or digital wallet address you provide for deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. We log your activity: login timestamps, game sessions, bets, winnings, and withdrawal requests.

We use this data solely to run dokter88 securely and compliantly. We do not sell your information to advertisers or data brokers. We do share payment details with our payment processors—the banks and digital-wallet providers who move your funds. We do not share game history or account balance with third parties unless legally required. Our servers may sit outside your jurisdiction; data transfer across borders is encrypted and subject to contractual safeguards.

This notice explains our data practices in plain language. If you have questions after reading, contact our support team via the details at the end of this page.

What We Collect and Why

Identity and account data

We collect your full name, email address, phone number, and date of birth during account signup on dokter88. We also request identity documents—a passport, national ID, or driver's license—to verify you are who you claim to be. This KYC process protects dokter88 from fraud and money-laundering risk. We store these documents securely; we do not display them publicly or share them with marketing partners. Your identity is confirmed once; you do not need to re-verify unless you significantly change account details.

Payment and financial data

When you deposit or withdraw on dokter88, we collect the details of your payment method. If you use DANA, e-wallet, mobile banking, or local payment, we store your linked account identifier. If you use online payment or a bank transfer via e-wallet, mobile banking, local payment, or online payment, we store your account number and bank name. We do not store your full banking passwords—only the account identifier we need to process transfers. Your payment processors (the banks and wallet providers) also maintain their own records per their privacy policies; we do not control their data practices.

Activity logs and session data

We record every session on dokter88—login and logout times, games played, bets placed, outcomes, and balance changes. We keep detailed timestamps and IP addresses. This data helps us detect fraud (e.g., account access from multiple countries simultaneously), handle disputes, and audit account activity. We retain activity logs for a standard period; older logs are deleted unless legal or compliance reasons require longer retention. You can request your activity history anytime via our support team.

Cookies and tracking technology

Our dokter88 website and app use cookies to remember your login state, language preferences, and session timeouts. Cookies do not track you across third-party websites—they are local to dokter88 only. We do not use cookies for advertising purposes or to profile you for marketing. If you disable cookies, dokter88 may not function correctly; we recommend allowing cookies for optimal experience. We do not use third-party analytics cookies that send data to external services.

Our Data Protection Commitments

Encryption and server security

All communication between your device and dokter88 servers uses HTTPS encryption. Payment data and identity documents are encrypted at rest using industry-standard algorithms. Our servers are protected by firewalls, intrusion detection, and regular security audits. We do not store unencrypted passwords—only hashed versions that cannot be reversed. If we suffer a data breach, we will notify affected users within a reasonable timeframe and explain remedial steps.

Data retention and deletion

We keep your data only as long as necessary. Account data is retained for as long as your dokter88 account is active and for a standard period afterward (typically one year) to handle tax, audit, and dispute-resolution requests. Payment records are kept per banking regulations—usually five to seven years. Identity documents are retained for KYC compliance and then securely deleted. If you close your dokter88 account, we begin the deletion process immediately, though some data may be retained per legal requirements.

• 1
  Identity verification (KYC)Required at signup

  We collect name, email, phone, date of birth, and ID documents to comply with anti-money-laundering rules.

• 2
  Payment method registrationFor deposits/withdrawals

  We store DANA, e-wallet, mobile banking, bank account, or local payment details securely to process your transfers.

• 3
  Activity loggingContinuous during use

  We record logins, game sessions, bets, outcomes, and withdrawals to detect fraud and handle disputes.

• 4
  Encryption in transit and at restStandard practice

  All data transfer uses HTTPS; stored data is encrypted using industry algorithms.

Third-party processors and data sharing

We share payment details with our payment processors—online payment, e-wallet, mobile banking, local payment, online payment, e-wallet providers, and our banking partners mobile banking, local payment, online payment, e-wallet—because they must handle your deposits and withdrawals. We share only the minimum information they need (account identifier and transaction amount). We do not share game history, balance details, or activity logs with payment providers.

We may disclose account data if required by law—for example, if a court order demands it, or if a government authority investigates financial crime. We will resist overly broad requests and notify you of disclosure where legally permitted. We do not share data for marketing, profiling, or advertising without your explicit consent.

Jurisdiction and data transfer

Our dokter88 servers are located outside Indonesia, so your data may be transferred internationally. This transfer is encrypted and subject to contractual safeguards that impose privacy standards equivalent to your home jurisdiction. We comply with applicable data-protection laws in supported regions. By using dokter88, you consent to this transfer; if you do not agree, please do not use our platform.

We at dokter88 take your privacy seriously. Our data practices are transparent, our security measures are industry-standard, and our commitment is to protect your information from misuse. If you have concerns about how we handle your data, or if you believe we have violated your privacy, contact our support team. We are available to discuss your privacy rights and address any questions about our dokter88 operations in Jakarta, Surabaya, Bandung, Medan, and all supported jurisdictions where we operate.

Contact dokter88

If you have questions about our privacy practices, data retention, or your rights, contact our dokter88 support team:

• Email: [email protected]
• Phone: Available during standard business hours (check your account for support contact details)
• Postal address: Available on request via email

This privacy notice was last updated in the current year and reflects our dokter88 platform's data practices as of that date. We may update this notice as our services evolve or as regulations change; we will notify you of material changes via email.

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